About the Position
This position is responsible for creating and serving food & beverages in the Café, maintaining Cafe cleanliness and to provide the highest level of customer service and hospitality.
Greet customers as they enter and exit the Café
Create and serve food and beverage items
Promote daily specials and encourage upgrades to each order
Operate cash register, process payments through cash or credit card handling and/or member account charges
Café opening and/or closing duties, as required
Maintain a clean, safe work environment according to State and Local food safety standards
Understand and anticipate the needs of our members and guests; be attentive, listen carefully and follow through; provide exceptional customer service
Communicate timely and follow up as appropriate
Active participation in events, programs, meetings and training
Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
Schedule varies and may require weekend and holiday hours, days and evenings
Minimum one (1) year of Customer Service experience (food service industry experience preferred)
Food Safety certified
Professional, friendly manner and excellent customer service attitude and abilities
Strong verbal communication and conflict resolution skills
Enthusiastic, responsible, and dependable team player
Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills
Well organized and detail oriented
Detail-orientation and high cleanliness standards
Hours: Will vary, must be able to work holidays and weekends
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate is regularly required to sit; stand; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear.
Occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell.
Frequently lift and/or move up to 50 pounds.
Specific vision abilities required include close vision, distance vision, and ability to adjust focus.
The noise level in the work environment is usually moderate. Extreme environmental conditions do not exist.
Who We Are:
We believe life is made up of moments: playing bocce with friends, going for a dip on a hot summer day, and saluting the sun just because it’s up. Somewhere along the way, someone told us that those moments are for Saturdays, not Mondays. That we should work fifty weeks each year just to save up for two weeks of happiness. At the Bay Club, we believe these moments are for every day—because we believe in living life happy. And that means focusing on what really matters like family, good health and finding the time to have fun.
What We Do:
Founded in 1977, the Bay Club enjoyed many industry firsts, eventually moving beyond strictly fitness to forge a unique niche in the hospitality realm by incorporating resort-level programs and services into our clubs—and by grouping complementary properties into amenity-rich campuses. Bolstered by a pioneering spirit, a forward-thinking company culture, and a belief in helping members to live life happy, the Bay Club has created a modernized country club experience through innovations such as the 77 Social Club and Connect Workplace Suites, along with thoughtful amenities, including an in-club Starbucks café and outdoor lounges with shuffleboard courts and fire pits.
The Bay Club Company is headquartered in San Francisco, with clubs from Marin to San Diego and a team of more than 3,000 associates who are guided by integrity, innovation, growth and community. Sparked by imagination and a progressive culture, the Company has entered a growth plan that has taken it from 12 clubs to more than 20 properties in an 18-month period, with continued accelerated growth anticipated over the next five years. And we’re looking for talented and motivated individuals—who also believe in living life happy—to join our quickly growing team!
What We Can Offer You:
Please submit resume, and details regarding your availability on the application form here
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.
An Equal Opportunity Employer
The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race, color, religion, national origin, age, ancestry, disability, marital or family status, medical condition, AIDS or AIDS related condition, sex or sexual orientation, gender identity or expression, veteran status, genetic information or any other consideration made unlawful by federal, state, or local laws.