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Spa Coordinator / Receptionist

Who We Are: 

We believe life is made up of moments: playing bocce with friends, going for a dip on a hot summer day, and saluting the sun just because it’s up. Somewhere along the way, someone told us that those moments are for Saturdays, not Mondays. That we should work fifty weeks each year just to save up for two weeks of happiness. At the Bay Club, we believe these moments are for every day—because we believe in living life happy. And that means focusing on what really matters like family, good health, and finding the time to have fun. 

What We Do:
Founded in 1977, the Bay Club enjoyed many industry firsts, eventually moving beyond strictly fitness to forge a unique niche in the hospitality realm by incorporating resort level programs and services into our clubs—and by grouping complementary properties into amenity-rich campuses. Bolstered by a pioneering spirit, a forward-thinking company culture, and a belief in helping members to live life happy, the Bay Club has created a modernized country club experience through innovations such as the 77 Social Club and Connect Workplace Suites, along with thoughtful amenities, including an in-club Starbucks café and outdoor lounges with shuffleboard courts and fire pits.

The Bay Club Company is headquartered in San Francisco, with clubs from Marin to San Diego and a team of more 3,000 associates who are guided by integrity, innovation, growth, and community. Sparked by imagination and a progressive culture, the Company has entered a growth plan that has taken it from 12 clubs to more than 20 properties in an 18-month period, with continued accelerated growth anticipated over the next five years. And we’re looking for talented and motivated individuals—who also believe in living life happy—to join our quickly growing team!

What We Can Offer You: 

  • Competitive compensation
  • Medical, dental, and vision plans
  • Advancement opportunities
  • Complimentary full use of Bay Club facilities
  • Discounts on services, lessons, amenities, and F&B products.

About the Position

The Sanctuary Spa is currently seeking a motivated and ambitious Spa Coordinator who is passionate about creating personable experiences and life-long memories.

Responsibilities

  • Provide Exceptional customer service, with greeting members and guests when coming they enter into the Spa
  • Understand and anticipate the needs of our clients
  • Efficiently and precisely schedule appointments and process transactions
  • Ability to meet sales goals - Service + Selling
  • Drive daily revenues through retail sales and up-selling
  • Accountable for spa opening and/or closing duties including cash management 
  • Maintain an atmosphere of teamwork and support needs of service providers
  • Assist in maintaining the functionality and cleanliness of the spa
  • Support Spa and Club marketing events

 

 

Qualifications

  • Ability to meet revenue goals while providing exceptional customer service
  • Previous spa or hospitality experience
  • Excellent communication with employees, members, and guests
  • Professional, friendly manner and appearance
  • Well organized and detail oriented
  • Knowledge of The Sanctuary Spa retail products and services
  • A flexible schedule and the ability to work evenings, weekends and some holidays.

 

Physical Requirements

  • Must be able to lift items up to 30 lbs.
  • Some bending/kneeling/stooping required
  • Must be able to sit and stand for long periods of time
  • Lift, push or pull up to 25 pounds
  • Reaching with hands and arms

 

 

Contact

Please submit resume, cover letter, and details regarding your availability on the application form here

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.

 

An Equal Opportunity Employer

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race, color, religion, national origin, age, ancestry, disability, marital or family status, medical condition, AIDS or AIDS related condition, sex or sexual orientation, gender identity or expression, veteran status, genetic information  or any other consideration made unlawful by federal, state, or local laws.

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