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Housekeeping Manager

Who We Are: 

We believe life is made up of moments: playing bocce with friends, going for a dip on a hot summer day, and saluting the sun just because it’s up. Somewhere along the way, someone told us that those moments are for Saturdays, not Mondays. That we should work fifty weeks each year just to save up for two weeks of happiness. At the Bay Club, we believe these moments are for every day—because we believe in living life happy. And that means focusing on what really matters like family, good health and finding the time to have fun. 

What We Do:
Founded in 1977, the Bay Club enjoyed many industry firsts, eventually moving beyond strictly fitness to forge a unique niche in the hospitality realm by incorporating resort-level programs and services into our clubs—and by grouping complementary properties into amenity-rich campuses. Bolstered by a pioneering spirit, a forward-thinking company culture, and a belief in helping members to live life happy, the Bay Club has created a modernized country club experience through innovations such as the 77 Social Club and Connect Workplace Suites, along with thoughtful amenities, including an in-club Starbucks café and outdoor lounges with shuffleboard courts and fire pits.

The Bay Club Company is headquartered in San Francisco, with clubs from Marin to San Diego and a team of more than 3,000 associates who are guided by integrity, innovation, growth and community. Sparked by imagination and a progressive culture, the Company has entered a growth plan that has taken it from 12 clubs to more than 20 properties in an 18-month period, with continued accelerated growth anticipated over the next five years. And we’re looking for talented and motivated individuals—who also believe in living life happy—to join our quickly growing team!

What We Can Offer You: 

  • Competitive compensation
  • Medical, dental, and vision plans
  • Advancement opportunities
  • Complimentary full use of Bay Club facilities
  • Discounts on services, lessons, amenities, and F&B products.



The Housekeeping Manager's primary responsibility is the operational success of the Club through the on-going creation and/or development of staff, programs, services and facilities. The Housekeeping Manager oversees the Housekeeping department, as well as provides leadership to all Associates to ensure that member needs are met and that the experience that we deliver surpasses expectations.  The Housekeeping Manager will be required in a daily basis to exercise discretion and independent judgment in ensuring that the Club is successful and that Associates are adequately developed.


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.



Employee Management

  • Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives
  • Performs timely performance evaluations on supervised Associates.
  • Compiles comprehensive reports regarding performance of Associates.
  • Process, review and submit payroll for those supervised directly by Housekeeping Manager
  • Monitor uniform adherence of all staff


Club Management

  • Daily walk-throughs of Club to ensure staff is maintaining a clean, organized and safe facility
  • Manage the Housekeeping operations to ensure efficiency and exceptional member, guest and Associate service
  • Manage supply inventory through monthly audits and loss control measures, and ensuring that all supplies are adequately stocked
  • Oversee day-to-day housekeeping operations run safely, smoothly and efficiently through a visible management presence and leadership.


Communication & Relationships

  • Effectively and professionally interacts and communicates with senior management, managers, other Associates, vendors, members, and guests. 
  • Promote harmonious relations among members, staff, vendors, and the community at-large.
  • Communicate timely and follow up, as appropriate.
  • Active participation in required events, required programs, required meetings and required trainings.
  • Ensure the TBCC mission and club brand is upheld in all aspects of club operations
  • Represent the club in a professional manner through image, dress, communication, and immediate follow through and response


Corporate Goals & Objectives

  • Promote the company’s safety goals and actively work towards ensuring a safe working environment.
  • Interpret and ensure compliance with company policies and procedures.
  • Make professional development a consistent priority.



  • Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays



To perform this job successfully, an individual must be able to perform each primary job function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Minimum of 3 years prior management experience.
  • At least 3 years’ experience in personnel supervision, training, and evaluation
  • Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions.
  • Demonstrated ability to support and develop diverse environment.
  • CPR/AED certification preferred



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The location of the position changes frequently from indoors to outdoors as property extends to both environments.  However, extreme environmental conditions do not exist.   
  • It is necessary to adapt to a frequently changing environment.
  • Sitting and standing is as needed.




This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.  While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.  This job description replaces all previous descriptions for this position.



An Equal Opportunity Employer

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws.


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