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Cafe Manager

Who We Are: 

We believe life is made up of moments: playing bocce with friends, going for a dip on a hot summer day, and saluting the sun just because it’s up. Somewhere along the way, someone told us that those moments are for Saturdays, not Mondays. That we should work fifty weeks each year just to save up for two weeks of happiness. At the Bay Club, we believe these moments are for every day—because we believe in living life happy. And that means focusing on what really matters like family, good health and finding the time to have fun. 

What We Do:
Founded in 1977, the Bay Club enjoyed many industry firsts, eventually moving beyond strictly fitness to forge a unique niche in the hospitality realm by incorporating resort-level programs and services into our clubs—and by grouping complementary properties into amenity-rich campuses. Bolstered by a pioneering spirit, a forward-thinking company culture, and a belief in helping members to live life happy, the Bay Club has created a modernized country club experience through innovations such as the 77 Social Club and Connect Workplace Suites, along with thoughtful amenities, including an in-club Starbucks café and outdoor lounges with shuffleboard courts and fire pits.

The Bay Club Company is headquartered in San Francisco, with clubs from Marin to San Diego and a team of more than 3,000 associates who are guided by integrity, innovation, growth and community. Sparked by imagination and a progressive culture, the Company has entered a growth plan that has taken it from 12 clubs to more than 20 properties in an 18-month period, with continued accelerated growth anticipated over the next five years. And we’re looking for talented and motivated individuals—who also believe in living life happy—to join our quickly growing team!

What We Can Offer You: 

  • Competitive compensation
  • Medical, dental, and vision plans
  • Advancement opportunities
  • Complimentary full use of Bay Club facilities
  • Discounts on services, lessons, amenities, and F&B products.

About the Position

Under the direction of the Regional Director of Food & Beverage, the Café General Manager is responsible for performing duties on a professional level with emphasis on managing the daily operations of the Café, including the selection, development and performance management of employees.  The Café General Manager oversees the inventory and ordering of food and supplies, optimizes profits and ensures that members are satisfied with their dining experience.

 Responsibilities

  • Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Managing all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness
  • Monitoring daily activities to ensure quality food and cleanliness standards
  • Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions
  • Working with area manager to develop the Café’s annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs
  • Responsible for assisting with and monitoring all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures
  • Maximizing table turnover, sales per guest, and sales per hour
  • Meeting the restaurant's P&L, and expense goals
  • Promoting suggestive selling techniques
  • Preparing financial projections for Regional Director of Food & Beverage approval including follow up on store action plans

 

Qualifications

  • At least two (2) years previous experience as salaried manager in full service, casual dining
  • Experience with full service alcohol serving facility desirable
  • Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • Demonstrated leadership skills, including coaching, directing, and motivating a team
  • Some exposure to P&L and sales building highly desirable
  • Demonstrated knowledge of Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential.

 

Hours: Will vary, must be able to work holidays and weekends

Education

  • Bachelor’s Degree or equivalent combination of education and experience

 

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position deals with outside personnel such as prospective and existing clients, members, guests and/or vendors on a regular basis with contact in various forms such as in person, phone and email  
  • It is necessary for this position to frequently travel short distances via walking and/or driving, among other transportation possibilities
  • Sitting and standing is as needed
  • The repetitive use of the hands and arms is required to finger, handle, feel and reach.
  • It is necessary for the position to walk, stoop, kneel, crouch, crawl, taste and smell.
  • Position must frequently lift and/or move up to 25 pounds.
  • Specific vision abilities include: close and distance vision, and the ability to adjust visual focus.
  • Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis
  • Must be able to stand for long periods of time
  • Must be able to work in a hot environment

 

Contact

Please submit resume, cover letter, and details regarding your availability on the application form here

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.

An Equal Opportunity Employer

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race, color, religion, national origin, age, ancestry, disability, marital or family status, medical condition, AIDS or AIDS related condition, sex or sexual orientation, gender identity or expression, veteran status, genetic information  or any other consideration made unlawful by federal, state, or local laws.

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